Privacy Policy

This Privacy Policy explains how Supreme Store Online (“Supreme Store”, “we”, “us”, or “our”) collects, uses, discloses, and protects information about you when you access or use our website supremestoreonline.org, make a purchase, contact us, or otherwise interact with us. By using our services, you agree to the practices described here. If you do not agree, please do not use our services.

This summary is provided for convenience and does not replace the full policy. This policy is not legal advice.

Who we are

Supreme Store Online is a retailer focused on authentic Supreme streetwear and related accessories. Our contact details are provided in the Contact section below.

• Website: https://supremestoreonline.org
• Legal contact email: [email protected]
• Postal address: 847 North Fairfax Avenue, Los Angeles, CA 90046, United States

Information we collect

We collect information that you provide to us, information we obtain automatically when you use our services, and information from third parties, as permitted by law.

Information you provide

• Account and profile data: name, email, password, phone number.
• Order and shipping details: billing address, shipping address, order history, preferences.
• Payment details: payment method type and status. Note: full card details are processed by our payment partners (e.g., Visa, Mastercard, PayPal) and are not stored on our servers.
• Communications: messages sent to customer support, product questions, reviews.
• Promotions: information submitted for giveaways, waitlists, or newsletter sign-ups.

Information collected automatically

• Device and usage data: IP address, device identifiers, browser type, OS, pages viewed, time spent, referring/exit pages.
• Approximate location: inferred from IP address to deliver region-appropriate experiences (e.g., currency, shipping).
• Cookies, pixels, and similar technologies: see Cookies and Tracking below.

Information from third parties

• Analytics providers (e.g., Google Analytics) for aggregated usage statistics.
• Payment partners for fraud prevention, payment authorization, and refunds.
• Shipping carriers for delivery status and updates.

How we use information

• Provide and improve our services: fulfill orders, process payments, manage accounts, enhance features.
• Customer support: respond to inquiries, requests, and claims.
• Personalization: remember preferences and recommend relevant products.
• Marketing and communications: send transactional emails (order confirmations, shipping updates); with your consent where required, send newsletters and promotions. You can opt out of marketing at any time using unsubscribe links.
• Fraud and security: prevent, detect, and investigate fraud, abuse, and security incidents.
• Compliance: comply with legal obligations, enforce terms, and protect our rights.

Cookies and tracking technologies

We use cookies, pixels, local storage, and similar technologies to run our website and understand usage. You can manage your preferences using the button below or through your browser settings.

Types of cookies we may use

• Strictly necessary: required for core functionality (e.g., cart, checkout, account). These cannot be switched off.
• Functional: remember choices such as language, region, or saved addresses.
• Analytics: help us understand performance and improve the site (e.g., page views, conversions).
• Advertising: measure and deliver ads, and limit ad frequency. We do not serve interest-based ads without appropriate opt-in where required.

Most browsers allow you to block or delete cookies. If you block essential cookies, parts of the site may not function correctly.

Legal bases for processing (GDPR/UK GDPR)

• Contract: to provide products or services you request (e.g., processing your order).
• Consent: for certain marketing and non-essential cookies. You can withdraw consent at any time.
• Legitimate interests: to improve services, prevent fraud, secure our systems, and engage in limited direct marketing.
• Legal obligation: to meet tax, accounting, and regulatory requirements.

Sharing and disclosure

We do not sell your personal information for money. We may share information as described below:

• Service providers: payment processors (e.g., Visa, Mastercard, PayPal), hosting, analytics, customer support, anti-fraud, and shipping carriers.
• Advertising and analytics partners: to measure performance and, where permitted, deliver tailored content or ads.
• Business transfers: in connection with a merger, acquisition, or asset sale.
• Legal and safety: to comply with law, enforce policies, or protect rights, property, or safety.
• With your direction: when you ask or authorize us to share information.

International data transfers

We may transfer, store, and process your information in countries other than your own (including the United States). Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your information.

Data retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context (e.g., order records may be kept for tax and accounting requirements).

Security

We use administrative, technical, and physical safeguards designed to protect information, including HTTPS encryption and limited access controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your privacy rights

EEA/UK/Switzerland residents

• Access, rectification, deletion
• Restriction and objection to processing
• Portability of certain data
• Withdraw consent for processing based on consent
• Lodge a complaint with your local supervisory authority

California and certain U.S. state residents (e.g., CPRA/CCPA)

• Right to know/access the categories and specific pieces of personal information we collected.
• Right to delete personal information, subject to exceptions.
• Right to correct inaccurate personal information.
• Right to opt-out of “sale” or “sharing” of personal information for cross-context behavioral advertising.
• Right to limit the use of sensitive personal information (where applicable).
• Right to non-discrimination for exercising your rights.

To verify your identity for certain requests, we may ask for limited information (e.g., order number, email) and will use it only to process the request.

Do Not Track

Your browser may offer a “Do Not Track” signal. Because there is no industry standard for compliance, our services do not respond to DNT signals. You can manage tracking preferences using our cookie tools and your browser settings.

Children’s privacy

Our services are not directed to children under 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided us information, please contact us and we will take appropriate steps to remove it.

User-generated content

Reviews, comments, or other content you submit may be publicly visible. Do not share information you do not want to be public. We may moderate content consistent with our terms.

Third-party links and services

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of those sites before providing personal information.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will post the updated policy and update the “Last updated” date at the top. Your continued use of our services after changes become effective means you accept the revised policy.

Contact us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

Supreme Store Online
847 North Fairfax Avenue
Los Angeles, CA 90046
United States
Email: [email protected]